Is BluePillow Trustworthy?
With its headquarters located in Milan, Italy, and having been in operation for the past seven years, BluePillow is a legitimate website for comparing accommodations.
Moreover, its website features property listings from a number of the top global online travel companies, including Booking.com, Hotels.com, Agoda, and a few more.
Thus, a website that has been around for so long and lists lodging offers from well-known e-travel providers can be legitimate.
Things to consider when attempting to get lodging discounts
BluePillow Isn’t A Travel Agency Itself
BluePillow will no longer handle your booking or be able to assist you if you have any problems with the travel provider (hotel or OTA) you have made your reservation with after it facilitates your booking confirmation with the hotel or sends you to an OTA.
If you make a direct hotel reservation through its website and require assistance, you must get in touch with the hotel.
Additionally, you must get in touch with the specific OTA if you book a room through it through its website and require assistance.
Therefore, while BluePillow is not obligated to assist you, you must contact your travel provider directly (hotel or OTA) if you require adjustments, cancellations, refunds, or assistance with any other issue.
BluePillow Is Not Liable For The Data Or Quality Of Travel Companies
Travel companies list details about their lodging offers on BluePillow, including features, surroundings, costs, and information about additional and basic services.
Since it has no control over the quality or accuracy of the information it provides, BluePillow disclaims any liability.
Therefore, BluePillow will not be liable for you or be able to assist you if the travel provider's quality falls short of your expectations or if the information about their offer differs from what is displayed on BluePillow's website.
In this situation, BluePillow is not obligated to assist you in any way, thus you will need to deal directly with the travel supplier.
Errors with Reservation Confirmation
Customers have complained that BluePillow informs them that a bargain on a hotel is sold out when they try to reserve it online despite the company's website showing them that a better rate is available.
Then, on BluePillow's website, they discover that the same, less expensive offer with other OTAs is relatively more costly than what it was offering at low pricing.
Customers here criticize BluePillow for this, but in reality, it's not its fault because many travelers utilize its website to get lower prices on lodging, and those lower prices are immediately reserved by customers.
Nonetheless, you shouldn't worry too much about the security of your personal information because it is protected.
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Is BluePillow Something You Should Try?
Eventually, whether you use BluePillow or make a direct reservation with a travel agency will rely on your own comfort level and preferences.
Nonetheless, as BluePillow simply provides you with access to various hotel and online travel agency offers, using it to locate lower prices can be beneficial for you.
Customers do, however, occasionally run into problems when using online booking tools from travel agencies, particularly with regard to changing or canceling plans and the quality and amenities offered by the accommodations.